On your desktop, right-click the NortonRemediationRemover.exe file, and click Run as administrator.īy running the tool, you accept the Usage Agreement. STEP 2 Download and run the Norton Remove and Reinstall tool If you still find any problems with your Norton product, we recommend that you uninstall and reinstall it. If you have Norton Family installed, uninstall it before you run the Norton Remove and Reinstall tool.Download the Norton Remove and Reinstall tool.Save the file to the Windows desktop.
On some browsers, the file is automatically saved to its default location.To open the Downloads window in your browser, press the Ctrl + J key.ĭouble-click the NRnR icon.Read the license agreement, and click Agree.Click Remove & Reinstall.You may see the Remove button if your Norton product is from your service provider.Click Continue or Remove.Click Restart Now.After the computer restarts, follow the on-screen instructions to reinstall your Norton product. I have used Ccleaner twice to eliminate the Symantec and Norton entries from start up and restarted. Not only that the Symantec and Norton entries are back in start up.I used Ccleaner to clean the registry and found this: The Application C:\Users\jshaw\AppData\Local\Temp\7zS1C84.tmp\SymNRT.exe referenced at: could not be located.
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